Return Policy

Unfortunately, once we ship your order, we are unable to accept any returns or exchanges. By law, we cannot accept returns of prescription medications for reuse or resale.

However, if we have made an error in your order, please contact us by email at info@medipond.com or by phone at 1-877-932-4407 (Monday to Friday, 9 am- 6 pm EST) or message us as soon as you can, and we’ll work to resolve the issue immediately.